Effective Date: April 4, 2026
At myChelper, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, church admin tools, and mobile applications (collectively, the “Services”). For questions, contact us using the details in Contact Information below.
This notice is intended to support common expectations under laws such as the EU/UK GDPR and the California Consumer Privacy Act (CCPA) as amended by the CPRA. It does not create rights beyond what the law provides, and certain sections apply only where required for your region.
See also our Terms of Service.
The data controller responsible for personal information processed through the Services is:
[Legal entity name — e.g. myChelper LLC]
[Street address]
[City, state/province, postal code, country]
Email: [email protected]
We collect information directly from you (forms, messages you send, files you upload), automatically when you use the Services (logs, device tokens, analytics where enabled), and from payment processors (transaction status, not full card data on our systems).
Where GDPR-style laws apply, we rely on one or more of the following:
We use cookies and similar technologies for essential site operation and, where you agree through our cookie banner, for measurement and advertising tags (such as Google Ads / Google tags). You can change your choice via the banner or your browser settings. See also Google’s cookie information.
We are based in the United States and process data on servers located in the United States. If you access the Services from outside the U.S., your information will be transferred to the U.S. and other countries that may have different data protection laws. Where required, we use appropriate safeguards such as the EU Commission Standard Contractual Clauses (SCCs) or equivalent mechanisms. Contact us for more information.
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type, for example:
Depending on your location, you may have rights to access, correct, delete, or export personal information we hold, and to object to or restrict certain processing. You may also have the right to lodge a complaint with a data protection authority in your country or region.
To exercise these rights, email [email protected] or [email protected], or use in-app or admin features where available (such as profile editing or account deletion where offered).
If you are a California resident, you may have the right to know the categories and specific pieces of personal information we collect, the purposes for collection, and whether we “sell” or “share” personal information as those terms are defined under California law. We do not sell personal information for money. We may use analytics and advertising technologies that could be considered a “share” for cross-context behavioral advertising under California law; you can control cookies and similar technologies through our website banner and browser or platform settings.
You may have the right to request deletion or correction of personal information, subject to exceptions, and to not receive discriminatory treatment for exercising these rights. Authorized agents may submit requests as permitted by law. We will verify requests as required.
Categories of personal information collected (illustrative): identifiers (name, email, online identifiers); commercial information (transactions via Stripe); internet or network activity (usage, analytics); geolocation (coarse, derived from IP or device); audio/electronic/visual information (profile photos, message content you choose to send); professional or church affiliation information.
Mobile app: Where available, you may delete your church-linked profile from the app. That action removes your church person record and associated data that is tied to that record in our systems, including group messages and related content that our database is configured to delete with that record, subject to technical constraints and legal exceptions.
If you use the same login with multiple churches, deleting one church profile may not remove data associated with other churches or your underlying app account until separately addressed.
Email requests: You may request broader account deletion by emailing [email protected] with the subject “Account Deletion Request” and the email address on your account. Church administrators may also follow instructions in the admin portal (for example admin.mychelper.com/account-deletion).
Some information may be retained where required for legal, tax, or security reasons, or in aggregated or de-identified form.
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure.
For privacy questions or to exercise your rights, contact [email protected].
We may update this Privacy Policy from time to time. We will post the updated policy with a new effective date. Where required, we will provide additional notice.